Stolen Mobile Phone

Block your SIM & Report Lost Mobile

Please see the procedure to Block your SIM and Report your lost / stolen Mobile Phone.

Block your SIM:
  • If mobile is lost/stolen, call your mobile company Helpline
  • They will ask your Name, CNIC No., Date of Birth, etc.
  • Now company will block the SIM of your Mobile
Find IMEI Numbers of your Mobile:
  • IMEI (International Mobile Equip.Identity) has 15 or 17 digits
  • Please dial *#06# on your mobile. You will find your IMEI number
  • If mobile has two SIMs, you will find two IMEI numbers
  • IMEI numbers are also printed on packaging box of your mobile
Report your Lost / Stolen Mobile:
  • CPLC (City Police Liaison Committee) helps for this purpose
  • If mobile is lost / stolen, please report on CPLC Helplines
  • Helplines (24/7) : 1102, 021-35662222 & 021-35682222
  • Give CPLC your mobile’s IMEI Nos. and other information
  • CPLC will block your mobile within 24 hours
  • CPLC will trace mobile. If mobile is found, they will send SMS
Status of your lost / stolen mobile:

To know status of your lost / stolen mobile, Click here

Helplines of Mobile Phone Companies:
  Call from your SIM Call from any Mobile or PTCL
Ufone 333 111-333-100
JAZZ (Mobilink) 111 111-300-300
Telenor 345 111-345-100
Warid 321 111-111-321
Zong 310 111-222-111
Useful Links:

DISCLAIMER: Information and procedures are collected from various websites and sources. The information on our website is not meant to be used for official purpose. It may be rather different from data taken from sources, lacking timely updation. Please share your experience, if any, in our "Comments Section" or email at our pakguide.pk@gmail.com to help improve our guidance.


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14 Comments

    1. Dear Mr.Sohaib,

      Perhaps your mobile has been lost or stolen. First of all, please call CPLC (Citizens-Police Liaison Committee) to block your lost mobile. Numbers are given below:-

      (1) CPLC Ph.No.021-35662222
      (2) CPLC Ph.No.021-35682222
      (3) CPLC Helpline (24/7): 1102

      CPLC will block your mobile. If they give you a Complaint Number, please save it with you. If your mobile is found, CPLC will tell you by SMS.

      To know the present position (status) of your mobile:-

      a) Send your IMEI number on 8484 from any mobile
      b) Click here and type your IMEI Number : https://dirbs.pta.gov.pk/index.php

      Regards.
      PakGuide

    1. Dear Mr.Waqar,

      Agar aapka mobile two SIM wala tha tau baari baari dono IMEI numbers ko 8484 pay send karain. Aapkay mobile ki tafseel ajaegi. Iskay baad CPLC kay neechay diay huay numbers pay call kar kay foran shikayat darj karwa dain. Agar CPLC aapko koi Complain Number deta hay tau iss number ko bohot sambhaal kar rakhain. Agar Complain Number naa milay tau bhi koi problem nahi:-

      (1) CPLC No. 021-35662222
      (2) CPLC No. 021-35682222
      (3) CPLC Help Line : 1102 (Rozana 24-ghantay service)

      Iskay baad aapka mobile phone block ho jaega aur CPLC waalay hi trace kartay rahengay. Agar mobile mil gaya tau CPLC aapko SMS kay zaryay bata dega.

      Phir, waqtan fawaqtan aap bhi 8484 pay IMEI number bhej kar mobile ki soorat-e-haal maloom kar saktay hain aur neechay diay huay PTA kay link pay bhi IMEI bhej kar dekh saktay hain:-

      https://dirbs.pta.gov.pk/index.php

      .
      Thanks.
      PakGuide

  1. Mera mobile phone snatch ho gya by, online complaint kesy krni hy plz bata dain. Mera cell number 03142141064 hy.

    1. Muhammad Saqib Sahib,

      Aapka mobile snatch hogaya hay. Iskay liay CPLC (City Police Liaison Committee) kay is link ko click karain aur apnay dono IMEI numbers baari baari daalain:-

      http://mobilephone.cplc.org.pk/

      Iskay ilawa CPLC kay neechay diay huay numbers pay phone kar kay bhi apni shikaayat darj karwa dain:
      (1) 021-35662222
      (2) 021-35682222
      (3) Help Line : 1102 (Rozana 24-ghantay service)

      Iskay baad aapka mobile phone block ho jaega aur CPLC waalay hi trace kartay rahengay. Agar mobile mil gaya tau CPLC aapko SMS kay zaryay bata dega.

      Best Regards,
      PakGuide

      1. Dear,
        I tried multiple times to open the link but very sorry am failed to open the weblink
        but physically I complained in relate police station last night but the mention number of ASI is not answering since from night is there any other way to follow up, or check the process about complaint status. or how I know that my cell now is on track or not because I don’t receive any notification or something like.

    1. Ms.Maryam,

      Aapki both sims jis company ki hain (Ufone, Telenor, etc.) uski Franchise pay original CNIC lay ker jaen. Woh aapko dono sims kay number bata daingay. Franchise waalay sims convert karnay main bhi help karaingay.

      Regards,
      PakGuide

  2. Sir
    This is my complain number(1280746) mobile vivo 1718 IMEI 1:866948039338119 IMEI 2:866948039338101.ma ny apna mobile block krwaya ta dated 9.3.2020.us K bad ma ny isy un block krwaya dated 29.1.2021. Lakin mobile Abi takh service nhe dy rha plz Meri mobile open ya unblock krny Ki request accept kr dn.
    Rizwan Mehmood S/O
    Sheikh Mehmood Ahmed
    ID # 37405-5797438-3
    Mob# 0345-5556581

    1. Dear Mr.Rizwan,

      Actually hamara kaam public ko guide karna hay keh unka problem konsa idaara kar sakta hay. Hamaaray paas koi bhi direct ikhtiyar nahi hay.

      Hamain afsos hay keh hum aapki direct koi help nahi karsaktay. Isliay, hamari tajveez hay keh aap CPLC, PTA yaa apki mobile service (Ufone,Telenor,etc.) say koshish karain. Thanks.

      Wish you goodluck,
      PakGuide

  3. Aslam O Alakum,

    Respected sir,

    My driving license has been expired on 01 Aug 2020. I see the fee structure 5 years (Car + Motor Cycle) for renewal after 30 days is Rs. 1860. I want to know that penalty will be pay for the 2 months & what is process for license renewal?

    Regards,
    Rana Sajid Anwar

    1. Dear Mr. Rana Sajid,

      Walaykum Assalam.

      Renewal of your driving license is very easy. You can go to any driving license branch near to your residence. The penalty for delay is not so heavy. Following documents are required:-

      1) Your original CNIC and one photocopy
      2) Your original Driving License

      Within 7 days, you will receive your license through Couriers / TCS. For more useful details, please click on our following link:-

      https://pakguide.pk/renew-driving-license-in-karachi/
      .
      With best wishes,
      PakGuide

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